Athens Taxi Services

info@transfertoathens.com

+30 2170001900

Most Common Questions

ADDITIONAL REQUIREMENTS

No. There is no extra charge and our driver will help you load the luggage into the vehicle.

Children until 12 years are not allowed to travel without their parents. Children between 12-18 years must have an authorized statement from their parents. If your transfer requires a child seat, you can select on booking or please notify us on time.

Transfertoathens.com taxi service operates door-to-door, leading you directly to your desired destination unless arranged otherwise.

No, smoking isn’t allowed in the vehicle during the transfer.

If you cannot find an answer to your question, please contact Transfertoathens.com customer support at: +30 6933 37 75 47

 

It is possible to provide transportation of pets, but only if they are properly placed in their travel boxes and put in the cargo hold of the vehicle.

 

Transfertoathens.com offers you not only taxi transfer services but also field trips, day trips and tours all over Athens and Greece. You can complete your booking tours on-line by using the displayed booking form on Transfertoathens.com website. Tours can also be fixed or custom made upon your preferences.

 

CHANGE AND CANCELLATION OF RESERVATION

After requesting a cancellation, you will receive confirmation of cancellation via e-mail. In case that you don’t receive confirmation of cancellation on time, please check your Spam folder.

 

If you want to change or cancel a reservation, please follow the instructions you received in the confirmation via e-mail. Keep in mind that according to the notice period, only a part or the total booking amount is eligible for a refund. We suggest that you carefully read the cancellation policy when booking.

 

RESERVATION CONFIRMATION

Both you and your luggage are insured during your transfer with Transfertoathens.com but we recommend that you have an extra insurance for the entire trip.

 

In the case you lose your voucher simply contact Transfertoathens.com and you will be provided with another one.

 

Once you have entered all the data required for submission of reservation, your request is processed, and processing may take up to 1 hour. Reservations are confirmed only after you receive a confirmation via e-mail. Please enter the e-mail address carefully so that you may receive the confirmation. If you do not receive your confirmation, review the Spam folder, if it still is not there, please contact us.

 

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After the processing has been completed, you will receive a notification about the status of your reservation. Processing can take up to a maximum of 1 hour (an average of ten minutes). A reservation is considered confirmed only after you’ve received a confirmation e-mail.

 

PAYING FOR TRANSFERS

You will be charged 100% of the total amount of the transfer price from your credit card on the day of booking.

 

A one-way price will include a single journey from your arrival point to your destination. A return price (round trip; both ways trip) includes the departure transfer to the starting point.

 

The drivers of Transfertoathens are professionals with long term experience in passenger transport services and will be prepared for your transfer with a fixed itinerary.

 

Your credit card data provide a guarantee of your reservation, or are necessary for a payment in advance, depending on the terms and conditions of the selected transfer, as expressed in the transfer offer next to the transfer prices, and on the certificate you will receive after booking. To protect your credit card data, we use Secure Sockets Layer (SSL) technology and your data is completely safe. In the case of fraud and abuse of your credit card by a third party, most banks and credit card companies bear the risk and cover all costs arising from the abuse. In accordance with our high ethical standards we respect your privacy. We are committed that your name, address, e-mail address and credit card information required for booking will not be disclosed to a third party without your consent.

 

Your driver will provide you a receipt at the end of your journey

 

You will be charged 100% of the total amount of the transfer price from your credit card on the day of booking.

 

No. Giving a tip is discretionary and completely up to you.

 

You have the option of paying via foreign currency transfers when booking if you choose this option. After booking, our operators will send you an offer. Depending on the country and the bank with which you make your payment, transfer of these funds may take up to a week. It is vital that you send the bank payment confirmation via e-mail or fax because otherwise we will not be able to guarantee your reservation.

 

The transfer prices are always per vehicle, not per person; the type of vehicle is determined by the number of passengers.

 

THE BOOKING PROCESS

Transfertoathens.com taxi services offers transfers with fixed rates so that you know your expenses in advance and the price doesn’t depend on the conditions on the route or the traffic. Besides convenient and fixed prices, with Transfers-germany.de you don’t have to waste time looking for transportation.

You can choose a standard car, luxury car, minibus (8 persons), minibus 2 (14 persons).

 

There are several possibilities why your card was declined:

  • Expiry date of the card is set before the date of booking
  • You have reached your credit limit

 

We would strongly advise booking in advance. Once your booking has been made a vehicle is reserved and we guarantee availability. Last minute bookings however can be accommodated if the vehicle is available.

 

The times quoted are the standard journey times on a normal day. These times may differ slightly in high season when there is more traffic or road works affect the direct route of the journey. You will be notified if there is any anticipated delay to your journey.

 

In case your flight is delayed, the driver will be aware of the new schedule and will wait for you as previously mentioned. We do not charge extra for drivers waiting for arriving flights.

 

If you do not have a credit card, you can specify a different card with the permission of that card’s owner.

 

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